General Terms and Conditions
Welcome to Madnix Casino. This Terms and Conditions page sets out the rules governing use of the platform and the legal relationship between us and account holders. It explains account requirements, eligibility, acceptable use, bonuses and promotions, deposits and withdrawals, dispute handling and how we may update these terms. Read the sections carefully before registering or transacting. Continued access or use of the site constitutes acceptance of these terms as they apply to your account and activity on Madnix Casino.
Account responsibilities
Maintain accurate account details and keep login credentials secure. One account per person is permitted. Accounts must use real names, valid contact information and truthful identity documents when requested. KYC and proof of payment may be required before withdrawals. Do not share access or allow others to use your account. Suspicious activity, multiple accounts or fraudulent behaviour may result in suspension, restriction or forfeiture of funds in line with these terms.
Eligibility requirements
Users must be at least 18 years of age and able to lawfully gamble under local laws where they reside. Access may be restricted in certain jurisdictions. By registering you confirm you meet age and legal eligibility requirements. Minors, persons in prohibited regions and those self-excluded are not permitted to hold or use an account. We may request identity or residency documents to verify eligibility.
Acceptable use of the service
Use the platform for lawful private gambling only. Prohibited actions include fraud, money laundering, chargebacks, use of bots or automation, account sharing, exploiting system errors, tampering with games or servers, and abusive behaviour in chats. Attempts to manipulate games, promotions or payment systems will lead to account action and possible fund forfeiture. Respect usage limits and follow site instructions and game rules.
Bonus and promotion rules
General principles
Promotions are governed by specific terms that apply to each offer. Bonuses may require opt-in, be subject to wagering requirements, max bet limits and game contribution rules. Free spins, cashback and reload offers carry expiry and withdrawal conditions. Abuse, bonus stacking or prohibited strategies will void bonus funds. Full promotion terms are available with each offer and form part of these terms.
Deposits and withdrawals
Accepted payment methods and minimums vary by region and are displayed in the cashier. Deposits must originate from sources in your name. Withdrawals require identity verification and are processed in accordance with payment method rules. Limits, fees and currency handling apply as stated in your account and the cashier. Large withdrawals may be subject to additional checks or structured payments under these terms.
Dispute handling
Raise disputes via the contact options listed on the site and provide supporting information where requested. We will address issues in line with the Terms and Conditions and applicable rules. Decisions are made in accordance with the agreement between you and Madnix Casino and the outcome will be communicated through the account contact channels. External dispute resolution avenues may be referenced in the site T&Cs where available.
Updates to the terms
We may amend these terms from time to time. Changes will be posted on the site and apply to continued use after publication. It is your responsibility to review the current terms periodically. Continued access or use after changes indicates acceptance of the revised terms. For material changes we will provide notice as described in the site T&Cs.